Services to Business Case Studies
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Joseph Priestley College's Business Services Department is driven by an eye for detail, and a passion for quality.

No wonder our clients go out of their way to praise our tailor-made programmes.

 

More Qualifications earned at Park House Healthcare

On Friday 14th May 2010 another milestone in the staff development programme at Park House Healthcare was reached when Councillor Margaret Bates presented Qualification Achievements to fifteen team members.
 
Qualifications were achieved across a variety of disciplines ranging from First Line Management, Marketing and Customer Service to Information Technology and Warehousing and Distribution.
 
Presiding over the occasion, Managing Director Stephen Owens said, “In order to be successful here at Park House Healthcare, we realise that our most valuable resource will always be our people and therefore we place a very high priority and importance in their career and development through a range of training initiatives.”
 
Mr Owens also thanked Colin Lister and Carol Escott of Joseph Priestley College - Services to Business, for their part in the ongoing successful partnership that both organisations have enjoyed over the past four years. Through this working partnership with Joseph Priestley College and the ongoing programme of training and development staff at Park House Healthcare have earned a number of qualifications in key business areas.
 
Looking forward to further success in the challenging times ahead, more staff development programmes are already underway. 
 
Quote from Councillor Margaret Bates.... I am honoured to be presenting these awards to the vibrant, young staff at Park House Healthcare; I have known Stephen Owens for many years and I am proud to see how his company has grown and yet remained within the local community.

Park House Healthcare - presentation May 2010


Managers from Kirklees and Bradford City Council - ILM (Institute of Leadership and Management) Award in Coaching for First Line Managers
Working in partnership with Joseph Priestley College groups of managers are successfully completing this course.
 
Coaching is now very popular as an additional element for the manager’s toolkit. It allows managers to develop their staff in a cost and time effective manner; building confidence, capability and self belief. The workshop not only covers the essentials aspects required to successfully undertake coaching, but also encourages managers to consider how they would alter their approach to meet the needs of different people.
 
Some of the benefits experienced by the managers are:
  • Staff are now taking ownership and are equipped to make their own decisions
  • Managers are seeing a reduction in the number of repetitive questions and queries from staff
  • Increased buy in from staff and a willingness to identify areas for improvement in the way we work

Manager from Kirklees city council Jennifer Palmer (Right) receiving her certificate from trainer Lisa Brindle (Left)
Jennifer Palmer (Right) said “I joined this course to be able to support my managers in their roles and it turned out to be the best practical management tool I have ever gained. The set up was fantastic, brilliant teaching and training methods which really worked for me – I never knew I was so competitive until taking this course”
 













Jill Flatt, Senior Training and Development Advisor from Bradford City Council (shown bottom left) went on to win a top prize through Joseph Priestley College
Jill Flatt, Senior Training and Development Advisor from Bradford City Council (shown bottom left) went on to win a top prize through Joseph Priestley College













Bradford City Council employee wins top award
A Bradford City Council worker has scooped a top prize at Joseph Priestley College’s (JPC) prestigious celebration evening held at Leeds Town Hall.
Jill Flatt, a Senior Training and Development Advisor collected her award from the Lord Mayor of Leeds, Councillor Judith Elliott and new Principal, Sally Blunt in front of 200 people.
 
Jill had been a learner with JPC on an ILM Coaching course run by the Services to Business department, who provide training for employers across West Yorkshire for over 10 years in a variety of areas including First Aid, Food Safety, Management, Coaching, Health and Safety and are the only providers in West Yorkshire who offer NEBOSH Level six.
 
Jill’s trainer, Lisa Brindle said “I have been delivering the ILM Award in coaching workshop for JPC for the past two years and have seen a number of candidates successfully complete the qualification. However, when I delivered a workshop for a team of managers at Bradford Facilities Management, Jill stood head and shoulders above the rest.
 
Jill thoroughly enjoyed and participated during the workshop; she put her newly acquired skills into practice and submitted an outstanding assignment and reflective coaching diary. Jill has clearly taken on board her learning’s from the workshop as well as undertaking further research to deepen her understanding. She is a great advocate of this workshop and is keen that a coaching concept is incorporated into her own organisation”.
 
Jill said “I enrolled onto the Coaching course because I wanted to extend skills I had learned when doing coaching as part of a previous qualification. I am convinced of its value in empowering workers, I am now recommending attendance on the ILM course for more senior managers.“
 
Prison staff complete teaching qualification
Prison officers at Armley Prison in Leeds have successfully completed teaching qualification delivered by Joseph Priestley College.
 
The Preparing to Teach in the Life Long Learning Sector (PTLLS) qualification is mandatory for all teachers who teach publicly funded provision. The prison has a policy which offers all inmates the opportunity to gain a numeracy and literacy qualification whilst there. This saw Training manager Pete Wightman call Joseph Priestley College’s Service’s to Business department to provide training to his staff to ensure they were qualified to teach.
 
Over four groups of employees successfully completed the PTLLS qualification, which resulted in 39 newly qualified teaching staff delivering to both prisoners and colleagues. Further training for staff is also being looked into between Pete and JPC’s business coordinator Tom Hard.
 
receiving certificateTutor, Susan McGarroch-Slack (right) said “I really enjoyed the experience and found the prison officers professional and also supportive. As a result of the course Tom Hard (Left) and I were invited to a tour of the prison, including a meeting with the governor Rob Kellet which culminated in the latest set of certificates being presented to the prison officers (Centre - Pete Wightman - Training manager)”.